We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.
We collect information about you to process your order successfully and to provide you with the best possible service. How? By keeping your details in our secure database it means that you can return to Rupla at any time and place more orders without having to enter the information again, or you can login to your account and check on any of the orders you have placed with us or edit your details at any time. The only information we collect is the information that you enter when you register or place an order with us – we never collect any other data about you without your knowledge, Information is collected lawfully and in accordance with the Data Protection Act 1998.
Your details are held by Rupla Industries and are never shared with other organisations. The personal information which we hold will be held securely in accordance with our internal security policy, the law and the Which? Web Trader Code. Whilst we may e-mail you using your supplied e-mail address for queries about your orders or for order confirmation, we will not e-mail you in the future unless you have given us your consent. When you register there is an option to choose to not receive any marketing e-mails from us, and if you change your mind at any point you can change your preference either way simply by logging in to your account and editing your details or you can e-mail or telephone us on 01296 655865 and we can change it for you. You can check and edit the information that we hold about you by logging in to your customer account online at any time.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org and we shall respond as soon as possible.